Terms and Conditions

You must be at least 18 years of age to order products and courses on this site.

Installment/Payment Plans

If you have agreed to an installment or monthly payment plan, you are acknowledging that you are responsible for completing payment on any remaining program fees you’ve agreed to.

Privacy

I will never share your email information with a third party. I choose to keep the party between us. Go to the Privacy Policy page for more info.

Refunds

Rebirth the Heroine: this offering is nonrefundable.

Elixir of Venus, Write-amin J, and Elemental Writing: Cocoon: these offerings are nonrefundable.

Elemental Writing courses: full refunds are available for a limited time before the start of the course (for Elemental Writing: Decompose, until September 15, 2023). After that, all registration fees are non-refundable. If you are unable to participate in the course, depending on circumstances, for up to a year from the start date of the course, you may apply part or all of your registration fee to other services and products available from Jen Violi.

Discover the Book You’re Meant to Write: refunds are not available, as a way to honor the learning commitment we are both making, and as a way to ensure you’re ready to take this step. Before registering, I encourage you to deeply consider if this course if for you. Depending on circumstances, you may apply part or all of your registration fee to a later DTB course, or to other services and products available from Jen Violi.

For Story Watch Writing Retreats, full refunds are available for a limited time, based on the date of the retreat. After that, for another set period, your registration fee minus a $259 deposit may be refunded. After that set period, all registration fees are non-refundable. If you are unable to attend the retreat, depending on circumstances, you may apply part or all of your registration fee to other services and products available from Jen Violi.

DIY retreats: Refunds are not available.

Story Time Consultations: payments made for services agreed to and scheduled are non-refundable. Before you’ve scheduled your appointment, a partial refund of $125 may be available. If necessary, clients may apply payments made to future services for up to one year after date of payment. With the exception of emergencies, all cancellations must be made at least 24 hours in advance of the appointment we’ve scheduled, either by phone, 504-460-6155 or via email: jenvioli@gmail.com. For Monday appointments, cancellations should be made by the previous Friday. The fee for an appointment cancelled with less than 24 hours notice is the same cost as the appointment itself. Changing the dates of agreed-to services may require a rescheduling fee.